Security

Security your families never have to think about

We don't decorate this page with compliance badges we haven't earned. Here is exactly what we do, in plain language.

What we do

Four layers, on for everyone.

None of this is an enterprise add-on or a premium tier. Every DayLynx account — from a 5-child program to a multi-room center — gets all of it.

Account security

Two-factor authentication is mandatory for every account — not an optional setting someone forgot to turn on. Strong password requirements, rate-limited logins that shut down guessing attacks, and automatic session timeouts on idle screens round it out.

Access control

Role-based access means staff see only what their role needs — a teacher sees their classroom, not the whole center’s records. And every center’s data is isolated from every other center’s, full stop.

Accountability

A complete audit trail records who did what, when, and to which record — automatically, for every sensitive action. When licensing asks, or when you just want to know, the answer is already written down.

Data protection

Data is encrypted in transit and at rest. Pages with children’s records carry no ads and no behavioral tracking. And our COPPA-first consent flow means parental consent comes before the child record — not after.

Ownership

Your data stays yours

The records in DayLynx belong to your center and your families — not to us. We do not sell them, rent them, or mine them for advertising. There are no ads and no behavioral tracking on pages with children's records, and children never create accounts or interact with DayLynx directly: parental consent comes before the child record exists at all.

How we handle children's data specifically is written up in plain language on how we protect your children's data and, in full detail, in our COPPA Notice and Privacy Policy. And if you want to see how access control works inside the product — roles, permissions, and the audit trail — that lives on staff permissions and security.

Found something?

How to report a security concern

If you believe you have found a security issue in DayLynx — or you have a security question we have not answered here — email helpdesk@daylynx.com. A real person reads every message, and security reports go to the front of the line. Please include enough detail for us to reproduce what you saw.

FAQ

Common security questions.

The three questions directors and IT reviewers ask us most.

No. Every center’s data is isolated from every other center’s. Your staff, your families, and your records are visible only within your own center’s account — there is no shared pool, no cross-center directory, and no way for another center to see your data.

Try it with everything turned on.

Every security feature on this page is included in the 30-day free trial — no credit card charged until your trial ends. After that, it's $100/month for your first 5 children and $7/child beyond that, with every feature included.